Worldwide Auctions - Largest selection of online Motorcycles in the World
This survey is to help us improve and meet your needs especially in the present economic times. This survey should take no more than 5min to complete. There are 30 questions.
Would you like to make this Survey Anonymous ?
Yes
No
Web page
01. Please rate our web pages on the following aspects:
02. What are your main reasons for visiting our site ?
To buy product
See what is available
Motorcycle market prices
Other
03. Where did you first hear about our website ?
Visit or call from Sales person
Link for other web site
Magazine or advertisement
Friend
Search engine
E-mail advertisement
Other
04. How often do you visit our site ?
Everyday
Several Times a week
About once a week
Several Times a month
About once a Month
Less than once a month
05. When browsing our site, how long do you typically spend there ?
hours
06. In a typical week, how many hours do you spend surfing the web? (Including other web sites)
hours
07. With the exception of our site, how often do you purchase product via the internet ?
Everyday
Several Times a week
About once a week
Several Times a month
About once a Month
Once a year
Not at all
Not Sure
08. How often do you purchase product via the internet from overseas ?
Everyday
Several Times a week
About once a week
Several Times a month
About once a Month
Once a year
Not at all
Not Sure
09. Please rate our blog
Excellent
Good
Average
Poor
Didn't Notice
10. What kind of contents would you like to see on our blog ?
Customer service
11. In thinking about your most recent experience with SPECTRUM, was the quality of customer service you received:
Excellent
Good
Average
Poor
12. In thinking of your experiences with Spectrum recently. How often are you satisfied with the service you receive ?
Always
Often
Sometimes
Occasionally
Rarely
Never
13. Are Spectrum Staff able to give you the information you require ?
Always
Often
Sometimes
Occasionally
Rarely
Never
14. Do Spectrum Staff contact you enough ?
Yes
No
15. Are Spectrum Staffs replies or contact to you timely ?
Always
Often
Sometimes
Occasionally
Rarely
Never
Check Quality
16. How would you rate Spectrums descriptions on Motorcycles you have purchased ?
Excellent
Good
Average
Poor
Don't Know / Not Sure
17. Does Spectrum descriptions on motorcycles you have purchased describe the item accurately ?
Always
Usually
Often
Sometimes
Occasionally
Rarely
Never
18. How would you rate Spectrums photographs on Motorcycles you have purchased ?
Excellent
Good
Average
Poor
Don't Know / Not Sure
Packing
19. How would you rate Spectrums packing of Motorcycles you have purchased ?
Excellent
Good
Average
Poor
Don't Know / Not Sure
20. What kind of problems have occurred with your containers in the recent past.
None
Damage to the sides of Bikes
Damage to the front or rear of Bikes
Bikes have fallen over in the container
Parts not put in Container ( Forgotten )
Other
21. How would you rank Spectrums performance overall ?
Excellent
Good
Average
Poor
Don't Know / Not Sure
22. Do you have any recommendations for Spectrum to improve their packing service ?
Auction Systems
23. Overall how satisfied are you with our Auction systems ?
Very satisfied
Satisfied
Neutral
Dissatisfied
24. Which Auction do you trust the most ?
Tuesday Satellite 3 Auction
Tuesday Satellite 4 Auction
Wednesday Home Auction
Thursday Satellite 2 Auction
Friday Home/Satellite Auctions
Spectrums eSale Online Auction
Yahoo Japan Internet Auction
US Auctions
25. Which Auction gives you the Best selection of Bikes ?
Tuesday Satellite 3 Auction
Tuesday Satellite 4 Auction
Wednesday Home Auction
Thursday Satellite 2 Auction
Friday Home/satellite Auctions
Spectrums eSale Online Auction
Yahoo Japan Internet Auction
US Auctions
26. Which Auction gives you the Best information on Bikes ?
Tuesday Satellite 3 Auction
Tuesday Satellite 4 Auction
Wednesday Home Auction
Thursday Satellite 2 Auction
Friday Home/satellite Auctions
Spectrums eSale Online Auction
Yahoo Japan Internet Auction
US Auctions
27. Please describe how Spectrum can improve the Auction Systems we provide.
28. Please indicate the approximate total amount of your monthly sales. Prices in US$
Less than $3000
$3000 - $9999
$10,000 - $19,999
$20,000 - $59,000
$60,000 - $149,999
More than $150,000
Don't Know / Not Sure
29. What services do you use on our site ?
Auctions
eSale
Alert list
Bike Data
Parts ordering
Spectrum stock
Your Stock
Others
30. Please describe any services you would like Spectrum to provide, that would be of benefit to you ?
Thank you for your time, we really appreciate your feed back.